Last updated on September 20, 2024

This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder, including the amended provisions pertaining to electronic documents and records. This Privacy Policy does not require any physical, electronic, or digital signature.

This Privacy Policy is a legally binding document between you and Pada (both terms defined below). The terms of this Privacy Policy will be effective upon your acceptance (directly or indirectly in electronic form, by clicking on the ‘I Accept’ tab, using the website, or by other means) and will govern the relationship between you and Pada for your use of the website (defined below).

This document is published and shall be construed in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data of Information) Rules, 2011 under the Information Technology Act, 2000, which requires the publishing of a Privacy Policy for the collection, use, storage, and transfer of sensitive personal data or information.

Please read this Privacy Policy carefully. By using the website, you indicate that you understand, agree, and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this website. You hereby provide your unconditional consent to Pada as provided under Section 43A and Section 72A of the Information Technology Act, 2000.

By providing us your information or by making use of the facilities provided by the website, you hereby consent to the collection, storage, processing, and transfer of any or all of your personal and non-personal information by www.mypada.in as specified under this Privacy Policy. You further agree that such collection, use, storage, and transfer of your information shall not cause any loss or wrongful gain to you or any other person.

JT Mobility Pvt Ltd and its subsidiaries and affiliates and associate companies (individually and/or collectively, "Pada") are concerned about the privacy of the data and information of users (including sellers and buyers/customers, whether registered or not) accessing, offering, selling, or purchasing products or services on Pada’s websites, mobile sites, or mobile applications ("Website") and otherwise doing business with Pada. “Associate Companies” here shall have the same meaning as ascribed in the Companies Act.

The terms “We” / “Us” / “Our” individually and collectively refer to each entity that is part of the definition of Pada, and the terms "You" / "Your" / "Yourself” refer to the users.

This Privacy Policy is a contract between you and the respective Pada entity whose website you use or access or otherwise deal with. This Privacy Policy shall be read together with the respective Terms of Use or other terms and conditions of the respective Pada entity and its respective website or business nature.

Pada has provided this Privacy Policy to familiarize you with:

• The type of data or information that you share with or provide to Pada and that Pada collects from you;
• The purpose of collecting such data or information from you;
• Pada’s information security practices and policies; and
• Pada’s policy on sharing or transferring your data or information with third parties.

This Privacy Policy may be amended/updated from time to time. Upon updating the Privacy Policy, we will amend the date accordingly. We suggest that you regularly check this Privacy Policy to stay informed about any updates. Your continued use of the website or provision of data or information thereafter will imply your unconditional acceptance of such updates to this Privacy Policy.

Information Collected and Storage of Information:

The "Information" (which shall include data) provided by you to Pada or collected from you by Pada may consist of "Personal Information" and "Non-Personal Information."

1. Personal Information Personal Information is information collected that can be used to uniquely identify or contact you. Personal Information for the purposes of this Privacy Policy shall include, but not be limited to:
• Your name
• Your address
• Your telephone number
• Your e-mail address or other contact information
• Your date of birth
• Your gender
• Information regarding your transactions on the website (including sales or purchase history)
• Your financial information such as bank account information or credit card or debit card or other payment instrument details
• Internet Protocol (IP) address
• Identification code of your communication device
• Any other items of ‘sensitive personal data or information’ as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data of Information) Rules, 2011 enacted under the Information Technology Act, 2000
• Any other information that you provide during your registration process, if any, on the website

Personal information may be collected in various ways, including during the course of your registration as a user or seller on the website, availing certain services, communicating with customer service, or participating in surveys or contests.

We may also receive personal information about you from third parties, such as social media services, commercially available sources, and business partners. If you access the website through social media or connect a service on the website to a social media service, we may collect information associated with that service, such as your username, profile picture, email address, or friends list.

2. Non-Personal Information Pada may also collect information other than personal information when you visit and/or use the website. This may include:
• Your geographic location
• Details of your telecom service provider or internet service provider
• The type of browser you are using
• The operating system of your device
• The last website you visited before visiting the Pada website
• The duration of your stay on the website along with the date and time of your access

Non-personal information is collected through various methods, such as the use of cookies. Pada may store temporary or permanent ‘cookies’ on your computer. You can choose to block or erase these cookies from your computer.

Purpose for Collecting, Using, Storing, and Processing Your Information:

Pada collects, uses, stores, and processes your information for any purpose as may be permissible under applicable laws (including where the law allows such collection, usage, storage, or processes with the user's consent) connected with a function or activity of each Pada entity. This includes but is not limited to:

1. Facilitating your use of the website or other services of Pada entities.
2. Responding to your inquiries or fulfilling requests for information.
3. Providing you with information about products and services available on the website and sending offers.
4. Sending you important information regarding the website, changes in terms and conditions, and policies.
5. Personalizing your experience by presenting advertisements and offers tailored to your preferences.