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Abuse Policy

Report Abuse and Take Down Policy

Last updated on September 20, 2024

As an online marketplace and intermediary, Pada™ is not required to monitor or control the products sold on our website www.mypada.in , or any other content on the site. However, Pada™ may, at its discretion and in accordance with applicable law, choose to monitor any products or content and may remove any such content if we determine, at our sole discretion, that it violates our policies or any applicable laws.

Reporting Violations of Policy or Law

If you believe there is any content on our website that contravenes Pada™' policies or applicable law ("Objectionable Content"), please notify our Grievance Officer at the email address provided in our Privacy Policy ("Objectionable Content Notice"). When submitting an Objectionable Content Notice, please include the following details:

  1. Your name, email address, phone number, and postal address.
  2. The exact nature of the Objectionable Content (e.g., whether it is a product sold by a seller on the website or a product review or description).
  3. The specific location (including the relevant web page) where the Objectionable Content appears.
  4. An explanation of why you consider the content to be objectionable.

Reporting Violations of Your Intellectual Property Rights

Pada™ respects the intellectual property rights of all entities. If you believe your intellectual property rights have been infringed upon, please submit the Notice of Infringement of Intellectual Property Form via email. Any incomplete or improperly filled-out forms may not be considered.

When you send us an Objectionable Content Notice or an IP Infringement Notice (collectively referred to as "Notices"), you agree to the following:

  1. You declare that all statements made by you are true.
  2. You acknowledge and agree that we may share your Notice with third parties, including those involved in the allegedly objectionable or infringing activities, our group companies, advisors, and other relevant parties.
  3. You agree to indemnify Pada™ and its group companies against all claims arising in connection with your Notice.

Once We Receive a Notice

  1. We will evaluate the contents of your Notice.
  2. We may take appropriate action in accordance with our policies and applicable law, which may include requesting further details from you or removing the content in question.